HelpUtility billsSelf-reading meters from the portal

Self-reading meters from the portal

Residents can input meter readings (water, gas, electricity) directly from the portal, optionally with a photo.

Steps

  1. From the resident portal, go to Meters.
  2. Select the meter (serial).
  3. Enter current reading and date.
  4. Take or upload a display photo (optional, recommended).
  5. Submit: the admin receives a notification.
  6. Admin validates and creates estimated bill or reconciles with real one.
Tip: The photo is proof in case of bill disputes.

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